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Refund Policy

At EMR Infra Tech, we strive to provide the highest quality digital marketing and software development services. However, we understand that there may be circumstances in which you may request a refund. This policy outlines our refund practices.

Eligibility for Refunds
Refund requests will be considered under the following circumstances:

  • Failure to deliver the agreed-upon services within the specified timeframe.
  • If the service provided does not meet the requirements outlined in the contract or agreement.

Non-Refundable Services

  • Payments for services such as SEO, social media marketing, website design, and development are non-refundable once the work has commenced or been delivered.
  • Custom software and marketing services that involve extensive time and resources are non-refundable unless there is a failure to provide the agreed deliverables.

Refund Process
To request a refund, please contact us at [Your Contact Email] with the details of your request. Our team will review your claim within 7 business days and provide an update on the status of your refund.

Partial Refunds
In some cases, partial refunds may be issued if a project is partially completed or if agreed milestones are not met. Refund amounts will be determined based on the work completed up to the point of the refund request.

Disputes and Resolution
If there is a dispute regarding the services rendered or refund eligibility, we encourage open communication. We will work with you to resolve the issue in a fair and timely manner.